Sarah at Work:

Sarah believes that the stories people tell about their present and past shape the future of both individuals and the organizations they serve. She uses interviews, employee surveys, and facilitated discussions to draw out those stories, and analyzes them to identify hidden sources of conflict and hidden strengths and shared values among different individuals, departments, and levels in her clients’ organizations. She helps her clients develop a habit of listening to the stories of others in their organizations to find opportunities for growth. Sarah uses process improvement, facilitation and planning tools to help organizations move toward a common story about their future and better serve their customers together.

WORK HISTORY: Trained as a journalist, historian and archivist, Sarah has been studying the ways stories, cultures, and places change for two decades. For the past five years, Sarah has worked with clients in the transit industry; she has also worked with non-profits and the higher education industry. She has a passion for helping any type of organization where employees share a strong sense of purpose, even if there is disagreement about how to achieve that purpose.

CONNECTIONS: Sarah is a proud Chicagoan (a redundant phrase) who settled in Denver for the sunshine 8 years ago – after living in 9 states and visiting 48. She is a member of the American Public Transportation Association (APTA), the Colorado Association of Transit Agencies (CASTA), the California Transit Association (CTA), and the Colorado Lean Network (CLN).