American Water Works Association (AWWA)

Leveraging Transformational Change Leadership Workshop

Aurora Water, Centennial Water and Sanitation, Boulder Public Works, City of Englewood, City of Thornton, Denver Water, Eagle River Water and Sanitation, Parker Water and Sanitation, Town of Castle Rock

Established in 1881, the American Water Works Association is the largest nonprofit, scientific and educational association dedicated to managing and treating water, the world’s most important resource. With approximately 50,000 members, AWWA provides solutions to improve public health, protect the environment, strengthen the economy and enhance our quality of life.

The Challenge We Were Addressing

Issues such as aging infrastructure, the need to maintain expensive replacement parts inventories, difficulty in filling O&M roles, succession planning, and higher levels of environmental awareness and public scrutiny are common in all providers of drinking water.  AWWA’s leadership was searching for an innovative approach to drive regional solutions within a group of agencies.

Our Solution

Team Tipton designed and facilitated a strategic workshop among a selection of major players in Colorado’s drinking water industry.  The workshop was designed to surface common challenges, and to explore innovative solutions from a regional perspective.  It was a powerful session — filled with passion, creativity, and risk-taking.

Outcome / Benefits

Given the fact there were the “right level of decision-makers in the room” during the workshop, the group was able to explore and agree to new approaches in planning, in emergency responses, in providing support to each other’s O&M needs, and toward ensuring a sustainable, available, clean source of drinking water across Colorado.


The success of this initial workshop lead to further exploration on behalf of AWWA and Team Tipton related to similar workshops in other regional areas across the United States.  That exploration continues.

Non-Profits and Foundations, Water Industry