Healthier teams are better performing teams

Your Team Health and Performance Rating is: “Task-Focused” and that can make it difficult to do things through teams.

Task-Focused Team Characteristics:

• • Roles / responsibilities are sometimes documented
  • Highly-repetitive processes may be optimized
  • Checklists are common, SOPs not so much
  • Project management applied in pockets
  • Costs are reported as trailing indicators
  • Team members keep their heads down
  • Psychological safety and trust are low
  • Overall employee engagement is poor

What does this mean:

Task-Focused teams are exemplified by the proliferation of individualized checklists to get work done. Rarely is work integrated even inside of work groups, divisions, or departments — much less between work groups, divisions, or departments. The results are disjointed and unsatisfying, where optimizing one task, or one role leads to significant sub-optimization of other tasks and / or roles. Further, team members tend to keep their heads down and their mouths shut.

Moving to the next step:

Teams choose to move to Step 3 (Project-Oriented) when they’ve seen the need for more integration in their work.  While individual tasks performed by individual roles can be optimized and efficient on their own, the lack of connection and integration among tasks and individual roles becomes a nightmare of “one-offs.” The impetus to move can come from serious quality failures, major customer service-related challenges, formal employee complaints, and overall poor organizational performance results.

• • Less individualized behavior, more coordination
  • More pervasive use of SOPs, formal processes, and integrated tools
  • Achieve planned and preferred outcomes, more often

During this 20-minute diagnostic review, Team Tipton will walk through our insights based on your Team Health and Performance Diagnostic results.

We’ll explore possible paths forward and discuss specific ways we can help increase your team’s health and performance and eliminate the box-checking behaviors and emotional and intellectual disconnectedness that often exist in a Task-Focused work environment.